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Codependents Anonymous Email Whitelist Instructions

Your providers do the best they can to keep spam out, but sometimes the systems they use mistakenly catch good mail along with it.

So- We ask that you add us to your trusted list of senders, contacts or address book. All also known as “Whitelisting.”

If you do not see an email from CoDA Quarterly Service Report in your Inbox, my email may have mistakenly been sent to your spam folder.

Please open your spam folder and if you find an email from CoDA Quarterly Service Report open it and mark it as “Not spam”…

NEXT: Click on the providers or software you use to see how to make sure you get the mail from [email protected] you have asked for.

Security Software

 

Is your email client or spam filter not listed?

If CoDA Quarterly Service Report is being filtered, try adding [email protected] to your Address Book or Contact list.

If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist [email protected]


Gmail

To make sure our email gets delivered to your Inbox, you must add CoDA Quarterly Service Report to your contacts list.

 

If you do not readily find an email from CoDA Quarterly Service Report…

Please check your Gmail Spam Folder:

  1. – If you see the email from CoDA Quarterly Service Report: Open the Email.
  2. – Click the button on the toolbar, labeled Not spam

Next please, add CoDA Quarterly Service Report to your Contacts list:

 

(2 minutes ago)

  Reply
  Forward
  Filter messages like these
  Print
  Add CoDA Quarterly Service Report to Contacts list
  Delete this message
  1. – Open the email from CoDA Quarterly Service Report.
  2. – Click the drop down arrow next to “Reply” in the upper right side the email from header.
  3. – Click the “Add CoDA Quarterly Service Report to Contacts List” from the list that appears.
  4. – If CoDA Quarterly Service Report does not appear in the dropdown list? Then you probably have already added CoDA Quarterly Service Report to Contacts.


Gmail Mobile App

– If you are using the Gmail Mobile App on your mobile device, please open the app now.

 

If you are using Gmail Tabs such as “Promotions” please open your Promotions tab in Gmail.

If you do not find an email from CoDA Quarterly Service Report, please check the Spam Folder:

    1. When you find the email from CoDA Quarterly Service Report
    2. Tap the menu icon – top right.
    3. Then select Move to.

Screenshot of the Gmail App dropdown menu

    1. Then select Primary from the list.

Screenshot of the Gmail app move to menu

 

This way you will always see CoDA Quarterly Service Report in your Primary Inbox tab…

NOTE: My Preferred Folder does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.


Gmail Tabs

– If you are using Gmail Tabs such as ‘Promotions’ please open your Promotions tab in Gmail.

 

    1. – If you find an email from CoDA Quarterly Service Report in your Gmail Promotions tab:
    2. – Grab and drag my email to the Primary Inbox Tab.
    3. – After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.

 

The conversation has been moved to “Primary”
Do this for future messages from [email protected]? Yes

 

 

 

  1. – Click Yes in the yellow alert box at Gmail.
  2. – This way you will always see CoDA Quarterly Service Report in your Primary Inbox tab…


Yahoo icon

Yahoo! Mail

If you have not received an email from CoDA Quarterly Service Report…

Check your Spam Folder. If you see an email from CoDA Quarterly Service Report:

  1. – Please open the email.
  2. – Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from CoDA Quarterly Service Report to your Inbox.

  1. – Move your mouse over or tap the Gear icon in the top right navigation bar.
  2. – Select Settings from the list that drops down.
  3. – Choose Filters located on the left side of the page.
  4. – Click the Add button on the Filters page.
  5. – Create a name such as Whitelist in the Filter name field.
  6. – In the From field leave the default contains selected.
  7. – Enter our email address [email protected] in the text box next to Contains…
  8. – Choose the destination folder to which you would like the message delivered. For example: Inbox.
  9. – Click or tap Save…
  10. – You will see in the next screen -Deliver to Inbox if From contains CoDA Quarterly Service Report–
  11. – Click or tap Save on this screen.
  12. – You will be returned to your Yahoo! Inbox.


iPhone Mail app icon

iPhone Mail App

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from CoDA Quarterly Service Report isn?t junk:

    1. – Open your Mail app and go to the Mailboxes screen
    2. – Scroll down to the folders area

Screenshot of iPhone mailboxes screen

    1. – Select the Junk folder.
    2. – Find the email from CoDA Quarterly Service Report and slide it left to see options.

Screenshot of iPhone swipe left screen

    1. – Tap the More button.
    2. – Tap the Mark button.

Screenshot of iPhone move messages screen

    1. – Tap the Mark as Not Junk button.

Screenshot of iPhone mail not junk screen

The message is moved to your Inbox. Subsequent email messages from CoDA Quarterly Service Report will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.


Outlook Mobile App

– To add CoDA Quarterly Service Report to you list of Focused Inbox on the Outlook App…

 

Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from CoDA Quarterly Service Report:

    1. – Click the dropdown menu
      Screenshot of Outlook App dropdown button on the top right of your Inbox.
    2. – On the menu displayed tap Move to Focused Inbox

Screenshot of Outlook App dropdown menu

    1. – Select the Move this and all future messages button.

Screenshot of Outlook App move to screen

  1. – Tap Move
  2. Now all future messages from CoDA Quarterly Service Report will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.


Outlook 2003, Outlook 2016 and Outlook Office 365

– To add CoDA Quarterly Service Report to you list of “Safe senders” on Outlook:

 

  1. – Right click our email in your Inbox email list pane.
  2. – On the menu displayed move your mouse over or tap Junk
  3. – Click or tap on Never block sender in the menu that rolls out.
  4. – The resulting popup will say:
  5. – “The sender of the selected message has been added to your Safe Senders List.”
  6. – Click OK

To add sender to address book:

  1. – Open the email
  2. – Right click on the from address
  3. – Choose Add to contacts option



Inbox by Gmail icon

Inbox by Gmail

To make sure our email gets delivered to a preferred folder or your choice in Inbox, you must add CoDA Quarterly Service Report to your preferred folder, or a folder of your choice.

NOTE: “My Preferred Folder” is a demonstration. You must create your own My Preferred Folder by clicking + Create New yourself.

If you do not readily find an email from CoDA Quarterly Service Report in one of your Inbox bundles…

Please check your Inbox Spam Folder or your Promotions bundle:.

    1. – When you see the email from CoDA Quarterly Service Report: Open the Email.
    2. – Then click the Screenshot of Inbox by Gmail icon icon.
    3. – Next please add CoDA Quarterly Service Report to your My Preferred Folder.

Screenshot of Inbox by Gmail

  1. – If you have not already created a My Preferred Folder, you may do so by clicking + Create new…“
  2. – You may also move CoDA Quarterly Service Report to any folder of your choice.


Outlook.com

Previously “Hotmail”, “Live”, “Windows Live” and “MSN”…

In the new Outlook.com you must click the Wait it’s safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  1. – Check the Junk folder. If you see the CoDA Quarterly Service Report email in your Inbox
  2. – Open the email from CoDA Quarterly Service Report…
  3. – Click the “Wait it’s safe” link

Mark Sender as “Wait it’s safe!

CoDA Quarterly Service Report ([email protected])

To: [email protected]

Microsoft SmartScreen marked this message as junk and we’ll delete it after ten days.

Wait, it’s safe! | I’m not sure. Let me check

 

Manually Add to Safe List

  1. – Click gear the icon on the top right.
  2. – Select Options in the drop down list.
  3. – On the Options page under Preventing junk email click Safe and blocked senders
  4. – Click the link Safe senders on the next page.
  5. – Enter the email address [email protected] in the text box.
  6. – Click Add to list
  7. – CoDA Quarterly Service Report will now be added to your list of Safe senders
  8. – Emails added to your Safe senders will not be delivered by mistake to your Junk folder.


AOL Webmail

To make sure our email gets delivered to your AOL Inbox- Please complete these two steps…

 

If you find CoDA Quarterly Service Report in your spam folder:

  1. Right click the email.
  2. Click “Not spam” in the resulting list.

Add [email protected] to your Address Book:

  1. – Open the email from CoDA Quarterly Service Report
  2. – Click the show details link next to CoDA Quarterly Service Report in the From field.
  3. – Move your mouse over or tap [email protected] to show the menu.
  4. – Click or tap Add contact in the menu displayed.
  5. – Add CoDA Quarterly Service Report to the name fields
  6. – Click Add contact

Email from that Domain will now be delivered straight to your Inbox.


Comcast

Please log into your Xfinity account and select your Comcast webmail:

 

  1. Should you find an email from CoDA Quarterly Service Report in your spam folder:
  2. Open the email.
  3. Click the
    No icon Spam     (not spam) icon on the top toolbar.

Next please, add CoDA Quarterly Service Report to your address book:

    1. – Please open the email from CoDA Quarterly Service Report.
    2. – Click on the button at the top left of the email that says:

 

[email protected]
+ Add to Address Book

 

  1. – That will open your edit contact screen.
  2. – Then click Save and you’re all done.


If you are not receiving email at EarthLink, there are two actions you can take.

 

  1. – Check Suspect Email folder
  2. – Add CoDA Quarterly Service Report to your address book.

With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.

Suspect Email Folder:

  1. – While in the Suspect Email folder, if you see CoDA Quarterly Service Report…
  2. – Select the Move to Inbox and Add Contact option from the drop down menu.
  3. – This will add [email protected] to your Address Book for future email delivery assurance.

Address Book Inclusion:

  1. – Open the email.
  2. – Click Add to Address Book in the email header.
  3. – Use the Address Book Editor to verify the sender’s contact details and click save.
  4. – Fill in [email protected] as the email address of the sender.
  5. – Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.

AT&T

AT&T no longer maintains their own inbox.

Instead you can find your AT&T emails at Att.Yahoo.com

Please follow the Yahoo instructions for whitelisting an ATT.net email address.

Click or Tap here, to scoll to the Yahoo instructions…


Mozilla Thunderbird

Please open your Thunderbird email client:

 

If an email from CoDA Quarterly Service Report appears in your Junk Folder:

Please mark that message as Not Junk.

Next, please add CoDA Quarterly Service Report to your Address Book:

  1. – Click the Address Book button.
  2. – Make sure the Personal Address Book is highlighted.
  3. – Click the New Contact button.
  4. – Under the Contact tab, copy and paste the “From” address, [email protected] into the email text box.
  5. – Click OK.

Security Software

Norton AntiSpam

This problem may happen if [email protected] is accidentally added to the Blocked List.

To remove the [email protected] from the Blocked List:

  1. – Start your Norton product.
  2. – Click Settings.
  3. – Depending on your Norton product, do one of the following:

For Norton 360:

  1. In the Settings window, under Detailed Settings, click AntiSpam.
  2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.
  2. Under AntiSpam, next to Blocked List, click Configure.
  3. – In the Blocked List window, select the item that you want to remove, and then click Remove.
  4. – Click Apply, and then click OK.
  5. – If you do not find [email protected] in the Blocked list, go to next step.

To add [email protected] to the Allowed List:

  1. – Start your Norton product.
  2. – Click Settings.
  3. – Depending on your Norton product, do one of the following:

For Norton 360:

  • In the Sett

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